August 11th is National 811 Day

Every August 11th we celebrate National 8-1-1 Day in North Carolina and across America. To learn more about 811 in North Carolina, please watch this short video.

Visit our calendar of events at:

Enter the “How do you 811” Contest

Want to enter for a chance to win a $100, $200 or even a $500 Lowe’s Home Improvement gift card? Watch this video for more details.



Contributed by: Louis Panzer, NC811 Executive Director

If recent thunderstorms have caused damage to your property, one important phone number can help you avoid a major problem during the clean-up process.  If you plan to dig as part of your storm clean-up, please be sure to call 811 at least three full working days beforehand.

Every six minutes an underground utility line is damaged because someone decided to dig without first calling 811.  Striking a single utility line during storm clean up can lead to personal injury, penalties, repair costs, and expensive and inconvenient outages.

When you call 811, you will speak with a NC811 customer service representative who will take the location and description of the project site and notify affected utility companies.  Utility companies will send a professional locator to mark the approximate location of utility lines.  Once lines have been marked, you can begin to carefully clean up around marked lines.

Safety is a shared responsibility, and calling 811 helps protect you, your family and neighbors from utility line damages and helps keep your community safe and connected.

Visit or for more information about 811 and safe digging practices.

Time Drawing Near for Small Operators to Become Member of NC811

Small Operators that own or operate a facility in North Carolina must join by October 1, 2016

Greensboro, NC (June 29, 2016) – North Carolina 811 wants to remind small operators that own or operate facilities within North Carolina that they must join no later than October 1, 2016 as required by the Underground Utility Safety and Damage Prevention Act.

G.S. 87-120 (b) phased required membership over several years. Operators with more than 50,000 customers or 1,000 miles of facilities join date was October 1, 2014. Operators with more than 25,000 customers and 500 miles of facilities join date was October 1, 2015. The final phase requires all Operators that do not meet one of the criteria to join no later than October 1, 2016.

G.S. 87-121 (k) – An Operator who does not become a member of the Notification Center as required by G.S. 87-120(b) may not recover for damages to a facility caused by an excavator who has complied with the provisions of this article and has exercised reasonable care in the performance of the excavation or demolition.

To learn more about the law, visit To become a member, visit This link also has a list of NC811 Membership frequently asked questions. Any questions may be directed to Lesley Brouillard – Member Services Manager at

Piedmont Natural Gas Chosen as an NC811 Safe Digging Partner


GREENSBORO, NC (June 27, 2016) Piedmont Natural Gas has been named the NC811 Safe Digging Partner for June 2016 due to its ongoing commitment to safety, damage prevention and spreading the “Call Before You Dig” message to the public.

“This is truly the type of Safe Digging Partner NC811 is looking for:  The commitment to keeping the community safe while excavating and providing a vital utility service to their customers,” said NC811’s Director of Education Ann Rushing.  Piedmont Natural Gas attends Utility Coordinating Committee meetings across the state along with many different collaborative efforts with NC811 to promote damage prevention and public safety.

NC811 acknowledged Piedmont’s commitment to damage prevention at a company communications meeting at Piedmont Natural Gas on Tuesday, June 14, 2016.  NC811 began the Safe Digging Partner program in 2015.

“We actively promote safety to our employees and externally to our customers and vendors,” said Piedmont’s Managing Director of Utility Operations, Keith Napier. “We’ve made it a company-wide goal to put safety first in all we do, and we’re honored to partner with NC811 to convey how important damage prevention is to our customers and our communities.”

Every six minutes an underground utility line is damaged because someone decided to dig without calling 811 first.  Find out more about becoming a Safe Digging Partner.

About NC811
Since 1978, North Carolina 811 has provided a fast and easy communications link with local utility providers. The public provides NC811 information about excavation, NC811 transmits the information to utilities and they send out locators to mark underground lines for free.
Call 811 or 1-800-632-4949 three working days before you plan on digging.

About Piedmont Natural Gas
Piedmont Natural Gas is an energy services company primarily engaged in the distribution of natural gas to more than 1 million residential, commercial, industrial and power generation utility customers in portions of North Carolina, South Carolina and Tennessee, including customers served by municipalities who are wholesale customers. Our subsidiaries are invested in joint venture, energy-related businesses, including unregulated retail natural gas marketing, and regulated interstate natural gas transportation and storage, and regulated intrastate natural gas transportation businesses. More information about Piedmont Natural Gas is available on the Internet at

NC811 presents safety community service award

GREENSBORO, NC (June 28, 2016) NC811 recognizes young adults from organizations such as Boy Scouts, Girl Scouts, 4-H, FFA, etc. for considering safe digging practices when they conduct a community service project. The award can be earned by completing a project where digging will take place and a call is made to 811 to have the underground utilities located. Once the project is completed, an application is submitted for consideration along with a copy of the locate ticket from calling 811. Striking a utility line while digging can lead to injury, penalties, repair costs, and inconvenient outages. Every six minutes an underground utility line is damaged because someone decided to dig without first calling 811.

Graham Walston is a freshman at North Johnston High School and a member of BSA Troop-381 located in Wilson, NC.  At the beginning of this year, Graham began his plan to develop, and provide leadership to a service project in hopes of reaching his goal of Eagle Scout.  After months of preparation that included raising funds for the project, calling 811 to locate underground utilities, coordinating the installation of a flag pole and surrounding landscaping, the project has been completed. Graham installed the flagpole and landscaping at Corinth Holder High School soccer field where his dad coaches and teaches.  He hopes to complete all his requirements of obtaining the Eagle Scout Award within the next month. Byron Kilpatrick, Scoutmaster stated, “Graham serves as a Senior Patrol Leader. He leads scout meetings, provides guidance to the troop and is involved with their training.  He is a fine young man and will go far in his future aspirations.”

On Tuesday, June 21, 2016, NC811 presented a safety community service award package that included a service award ribbon for his troop, service award patches to those that volunteered and a service award marker to be placed at the project location to highlight their commitment to damage prevention. “The goal of the NC811 Safety Community Service Award is to distinguish dedicated young men and women for their diligence in safely completing community projects by digging safely. This is truly the type of Excavator that NC811 is looking for:  The commitment to making the Call to 811, Waiting the required time, Respecting the Marks, and Digging Safely,” stated Ann Rushing-NC811 Education Manager. To be considered for a Safety Community Service Award, visit

About NC811
Since 1978 North Carolina 811 has provided you a fast and easy communications link with your local utility providers. You give us information about your excavation, we transmit the information to the utilities and then they send out locators to mark your underground lines for FREE. So remember, call 811 or 1-800-632-4949 three working days before you plan on digging.