Contributed by: Louis Panzer, NC811 Executive Director

If recent thunderstorms that usually come in June have caused damage to your property, one important phone number can help you avoid a major problem during the clean-up process.  If you plan to dig as part of your storm clean-up, please be sure to call 811 at least three full working days beforehand.

Every six minutes an underground utility line is damaged because someone decided to dig without first calling 811.  Striking a single utility line during storm clean up can lead to personal injury, penalties, repair costs, and expensive and inconvenient outages.

When you call 811, you will speak with a NC811 customer service representative who will take the location and description of the project site and notify affected utility companies.  Utility companies will send a professional locator to mark the approximate location of utility lines.  Once lines have been marked, you can begin to carefully clean up around marked lines.

Safety is a shared responsibility, and calling 811 helps protect you, your family and neighbors from utility line damages and helps keep your community safe and connected.

Visit or for more information about 811 and safe digging practices.